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Bill Lang International is a global provider of skill development training and business performance systems that maximise career success. The company's solutions are used by over 10 million consumers and small businesses to provide customer experience feedback to service organisations. Over 30,000 staff and managers use the business performance systems to maximise their personal engagement, teamwork and business results. Bill holds a Bachelor of Commerce and Laws and a MBA from Harvard Business School. Prior to founding Bill Lang International he worked with KPMG, McKinsey & Company, AXA,Macquarie Bank and was a member of the Commerce and Economics Faculty at the University of Melbourne.
http://www.billlang.org/ |
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T.J. Ford & Company was founded by Tim Ford in 1993 and is a specialist strategic advisory business serving the needs of General Management in the area of strategic marketing and distribution in the financial services sector.In recent years T.J. Ford & Company has worked with some of Australia’s major life insurers, property and casualty insurers, major trading banks, regional banks, and Road Service and Insurance organisations.In the banking sector, T.J. Ford & Company’s focus has been on the strategic segmentation of consumer and business markets with the successful development and implementation of differentiated value propositions leading to increased marketing productivity, distribution channel effectiveness and customer profitability.In other sectors, the firm has worked on projects which include product redesign and pricing, customer segmentation/acquisition/management, branch network configuration distribution channel strategy and effectiveness – including strategic alliance development, operational reengineering and new business development.T.J. Ford & Company brings deep experience to the table that can be used by management to solve major strategic problems with rigorous fact based analysis and effective management communication. |
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